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SMTOWN

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NOTICE

No.SubjectDate
NoticeAnnouncement release of SMTOWN integrated Service and feature updates – September 6(WED)2023/09/05

Hello, This is SMTOWN.

The SMTOWN APP will be updated with a new look on September 6, 2023.

📺 Watch the SMTOWN APP Service Introduction Video >> https://youtu.be/2VH8k81lTEQ

To make fan activities more convenient for fans who love SM artists, we combined various functions scattered through several APPs into the SMTOWN APP.

From checking artist schedules to saving digital passport stamps, managing my LIGHT STICK, and playing AR content!

Now you can enjoy the features you need to your fan activities quickly and easily with the single touch on the HOME screen.

Stay tuned for expansion of SMTOWN services in the future.

Please look forward to SMTOWN services that will improve in various ways!

* From September 6, please use the updated version (v4.0.0) of the SMTOWN APP.

Older versions of the APP do not support new features.

* With the APP update, we will terminate some APP services transferred to SMTOWN.

Please check the [Existing APP Termination Schedule and Changes of Major Services] below for details on the schedule.

[Introduction to Main Functions of SMTOWN]

🗓️ SCHEDULE

- View the Artist’s schedule

- Save your favorite schedule and receive a one-hour reminder.

- Check the local time when the schedule will running.

🌎 PASSPORT

- Get stamps with location verification

- Get stamps by scanning the QR code

- View your stamp / VISA collection

🔮 AR VIEWER

- View AR content

- Keep the AR content screen

⚡️ LIGHT STICK

- Connect the LIGHT STICK to the seat information

- Register your LIGHT STICK

- Change the name of your LIGHT STICK

- Check remaining battery of your LIGHT STICK

🛒 SHOP

- Go to SMTOWN SHOP

[Existing APP Termination Schedule and Changes of Major Services]

META-PASSPORT

- The META-PASSPORT service ended on Thursday, August 31, 2023, at 23:59:59 (KST).

The SMTOWN APP has been issuing stamps since August 4, 2023, and as previously announced, you can find the stamps issued from the META-PASSPORT service and the digitally converted PINK PASSPORT stamps on the SMTOWN APP.

SMTOWN AR

- SMTOWN AR VIEWER APP service is scheduled to end sometime in 2023.

Please check the notice later for more information.

And you can still play and save AR content in the new 'SMTOWN' APP.

You can also view all of your existing AR content.

KWANGYA CLUB

- The community service will be terminated on Monday, September 11, at 23:59:59 (KST).

The SM ARTIST OFFICIAL FANCLUB platform will be changed to 'Weverse' from Tuesday, September 12.

For details related to the change of the fan club platform, please check the announcement of KWANGYA CLUB for each artist.

Artist schedules are available in the SMTOWN app.

221DIGITAL STAMP ANNOUNCEMENT - 2023 WayV Showcase Tour [On My Youth] in Beijing (Nov 8th, 2023)2023/11/07

Hello.
This is SMTOWN.

『2023 WayV Showcase Tour [On My Youth] in Beijing』 will be held at the “Beijing Exhibition Center Theater” in BEIJING on November 8th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 WayV Showcase Tour [On My Youth] in Beijing』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 8th, 2023 (WED) 09:00 - 23:50 (CST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. HOME > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Beijing Exhibition Center Theater” in BEIJING
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP 

220DIGITAL STAMP ANNOUNCEMENT - 2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in SINGAPORE(Nov 8th, 2023)2023/11/07

Hello.
This is SMTOWN.

『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in SINGAPORE』 will be held at the “STAR THEATRE” in SINGAPORE on November 8th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in SINGAPORE』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 8th, 2023 (WED) 09:00 - 23:50 (SGT)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. Main > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance 
If you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “STAR THEATRE” in SINGAPORE
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP 

219DIGITAL STAMP ANNOUNCEMENT - 2023 WayV Showcase Tour [On My Youth] in Chengdu (Nov 5th, 2023)2023/11/03

Hello.

This is SMTOWN.

 

『2023 WayV Showcase Tour [On My Youth] in Chengdu』 will be held at the “Huaxi Live 528 M space” in CHENGDU on November 5th, 2023.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2023 WayV Showcase Tour [On My Youth] in Chengdu』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- November 5th, 2023 (SUN) 09:00 - 23:50 (CST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Huaxi Live 528 M space” in CHENGDU

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

 

218DIGITAL STAMP ANNOUNCEMENT - SUPER JUNIOR 18TH ANNIVERSARY SPECIAL EVENT <1t’s 8lue> (Nov 4th, 2023)2023/11/03

Hello.

This is SMTOWN.

 

『SUPER JUNIOR 18TH ANNIVERSARY SPECIAL EVENT <1t’s 8lue>』 will be held at the “Grand Peace Palace in Kyunghee University” in SEOUL on November 4th, 2023.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『SUPER JUNIOR 18TH ANNIVERSARY SPECIAL EVENT <1t’s 8lue>』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- November 4th, 2023 (SAT) 09:00 - 23:50 (KST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Grand Peace Palace in Kyunghee University” in SEOUL

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

 

217DIGITAL STAMP ANNOUNCEMENT - 2023 ZHOUMI Fanmeeting in Osaka 「Falling Love」 in OSAKA (Nov 4th, 2023)2023/11/03

Hello.

This is SMTOWN.

 

『2023 ZHOUMI Fanmeeting in Osaka 「Falling Love」 in OSAKA』 will be held at the “Zepp Namba(OSAKA)” in OSAKA on November 4th, 2023.

 

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

 

Please refer to the following details if you are attending the 『2023 ZHOUMI Fanmeeting in Osaka 「Falling Love」 in OSAKA』.

 

Thank you.

 

🕰️ Time & Date information to get the DIGITAL STAMP

- November 4th, 2023 (SAT) 09:00 - 23:50 (JST)

※ Schedules above are subject to change due to various circumstances.

 

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

 

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

 

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Zepp Namba(OSAKA)” in OSAKA

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

 

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

 

216DIGITAL STAMP ANNOUNCEMENT - DJ HYO TOUR 2023 in North America [VANCOUVER] (Nov 2nd, 2023)2023/11/01

Hello.

This is SMTOWN.

『DJ HYO TOUR 2023 in North America [VANCOUVER]』 will be held at the “Harbour Event & Convention Centre” in VANCOUVER on November 2nd, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『DJ HYO TOUR 2023 in North America [VANCOUVER]』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- November 2nd, 2023 (THU) 09:00 - 23:50 (PDT)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Harbour Event & Convention Centre” in VANCOUVER

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

215DIGITAL STAMP ANNOUNCEMENT - 2023 WayV Showcase Tour [On My Youth] in Shanghai (Nov 1st, 2023)2023/10/31

Hello.

This is SMTOWN.

『2023 WayV Showcase Tour [On My Youth] in Shanghai』 will be held at the "Jing’an Sports Center" in SHANGHAI on November 1st, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 WayV Showcase Tour [On My Youth] in Shanghai』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- November 1st, 2023 (WED) 09:00 - 23:50 (CST)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the "Jing’an Sports Center" in SHANGHAI

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

214DIGITAL STAMP ANNOUNCEMENT - DJ HYO TOUR 2023 in North America [MADISON] (Oct 28, 2023)2023/10/27

Hello.

This is SMTOWN.

『DJ HYO TOUR 2023 in North America [MADISON]』 will be held at the “Liquid Madison” in MADISON on October 28th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『DJ HYO TOUR 2023 in North America [MADISON]』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 28th, 2023 (SAT) 09:00 - 23:50 (CDT)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Liquid Madison” in MADISON

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

213DIGITAL STAMP ANNOUNCEMENT - DJ HYO TOUR 2023 in North America [NEW YORK] (Oct 27, 2023)2023/10/26

Hello.

This is SMTOWN.

『DJ HYO TOUR 2023 in North America [NEW YORK]』 will be held at the “Webster Hall” in NEW YORK on October 27th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『DJ HYO TOUR 2023 in North America [NEW YORK]』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 27th, 2023 (FRI) 09:00 - 23:50 (EDT)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Webster Hall” in NEW YORK

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

212DIGITAL STAMP ANNOUNCEMENT - YESUNG SOLO CONCERT - Unfading Sense (Oct 21~22, 2023)2023/10/20

Hello.

This is SMTOWN.

『YESUNG SOLO CONCERT - Unfading Sense』 will be held at the “YES24 LIVE HALL” in SEOUL on October 21st to October 22nd, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『YESUNG SOLO CONCERT - Unfading Sense』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 21st, 2023 (SAT) 09:00 - 23:50 (KST)

- October 22nd, 2023 (SUN) 09:00 - 23:50 (KST)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the YES24 LIVE HALL in SEOUL

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP