NOTICE
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No.SubjectDate
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NoticeSMTOWN 개인정보 처리방침 개정 공지 (2025.05.26)2025/04/25
SMTOWN 서비스를 이용하시는 회원 여러분께 '개인정보 처리방침' 개정에 대해 안내 드립니다.
아래 '개인정보 처리방침' 변경 사항을 확인하시고, 서비스 이용에 참고 부탁드립니다.
감사합니다.
1. 변경사유
비윤리행위 신고 접수 및 처리결과 회신 기능의 효율성 제고
2. 변경사항
- 개인정보의 처리 및 보유 기간
현재) 비윤리행위 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 6개월간 보관합니다.
변경) 비윤리행위 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 1년간 보관합니다.
3. 변경 일자
- 공고일: 2025년 4월 25일
- 개정 시행일: 2025년 5월 26일
4. 이의제기 및 문의
변경된 ‘개인정보처리방침’의 내용에 동의하지 않으실 경우 서비스 이용을 거부하실 수 있으며,
문의사항이 있으실 경우 고객센터(privacy@smtown.com)로 접수해 주시면 안내해 드리겠습니다.
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289[Announcement] DIGITAL STAMP - TAEMIN SOLO CONCERT: METAMORPH IN JAPAN (March 8~10, 2024)2024/03/07
Hello.
This is SMTOWN.『TAEMIN SOLO CONCERT: METAMORPH IN JAPAN』 will be held at the “NIPPON BUDOKAN (日本武道館)” in JAPAN on March 8th to 10th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『TAEMIN SOLO CONCERT: METAMORPH IN JAPAN』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 8th, 2024 (FRI) 09:00 - 23:50 (JST)
- March 9th, 2024 (SAT) 09:00 - 23:50 (JST)
- March 10th, 2024 (SUN) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “NIPPON BUDOKAN (日本武道館)” in JAPAN
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
288[Announcement] DIGITAL STAMP - YOONA FAN MEETING TOUR : YOONITE in JAKARTA (March 3, 2024)2024/02/29
Hello.
This is SMTOWN.『YOONA FAN MEETING TOUR : YOONITE in JAKARTA』 will be held at the “Tennis Indoor Senayan” in JAKARTA on March 3rd, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『YOONA FAN MEETING TOUR : YOONITE in JAKARTA』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 3rd, 2024 (SUN) 09:00 - 23:50 (WIB)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘Tennis Indoor Senayan’ in JAKARTA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
287[Announcement] DIGITAL STAMP - 2024 TEN FIRST FAN-CON [1001] IN BANGKOK (March 2~3, 2024)2024/02/29
Hello.
This is SMTOWN.『2024 TEN FIRST FAN-CON [1001] IN BANGKOK』 will be held at the “Impact Arena” in Bangkok on March 2nd to 3rd, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 TEN FIRST FAN-CON [1001] IN BANGKOK』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 2nd, 2024 (SAT) 09:00 - 23:50 (ICT)
- March 3rd, 2024 (SUN) 09:00 - 23:50 (ICT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Impact Arena” in Bangkok
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
286[Announcement] DIGITAL STAMP - SHINee WORLD VI [PERFECT ILLUMINATION] IN SINGAPORE (March 2, 2024)2024/02/29
Hello.
This is SMTOWN.『SHINee WORLD VI [PERFECT ILLUMINATION] IN SINGAPORE』 will be held at the “Singapore Indoor Stadium” on March 2nd, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『SHINee WORLD VI [PERFECT ILLUMINATION] IN SINGAPORE』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 2nd, 2024 (SAT) 09:00 - 23:50 (SGT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Singapore Indoor Stadium” in Singapore
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
285[Announcement] DIGITAL STAMP - YOONA FAN MEETING TOUR : YOONITE in MANILA (March 1, 2024)2024/02/29
Hello.
This is SMTOWN.『YOONA FAN MEETING TOUR : YOONITE in MANILA』 will be held at the “SMX CONVENTION CENTER” in MANILA on March 1st, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『YOONA FAN MEETING TOUR : YOONITE in MANILA』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 1st, 2024 (FRI) 09:00 - 23:50 (PHT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘SMX CONVENTION CENTER’ in MANILA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
284[Announcement] DIGITAL STAMP - 2024 B-day PARTY - WENDY [HAPPY WENDY DAY] (Feb 29, 2024)2024/02/28
Hello.
This is SMTOWN.『2024 B-day PARTY - WENDY [HAPPY WENDY DAY]』 will be held at the “MYUNGHWA LIVE HALL” in SEOUL on February 29th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 B-day PARTY - WENDY [HAPPY WENDY DAY]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 29th, 2024 (THU) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘MYUNGHWA LIVE HALL’ in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
283[Announcement] DIGITAL STAMP - 2024 TAEYONG CONCERT
(Feb 24~25, 2024)2024/02/23 Hello.
This is SMTOWN.『2024 TAEYONG CONCERT <TY TRACK>』 will be held at the “Olympic Hall” of Olympic Park in Seoul on February 24th to 25th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 TAEYONG CONCERT <TY TRACK>』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 24th, 2024 (SAT) 09:00 - 23:50 (KST)
- February 25th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Olympic Hall” of Olympic Park in Seoul
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
282[Announcement] DIGITAL STAMP - SHINee WORLD VI [PERFECT ILLUMINATION] JAPAN FINAL LIVE IN TOKYO DOME (Feb 24~25, 2024)2024/02/23
Hello.
This is SMTOWN.『SHINee WORLD VI [PERFECT ILLUMINATION] JAPAN FINAL LIVE IN TOKYO DOME』 will be held at the “TOKYO DOME (東京ドーム)” in JAPAN on February 24th to 25th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『SHINee WORLD VI [PERFECT ILLUMINATION] JAPAN FINAL LIVE IN TOKYO DOME』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 24th, 2024 (SAT) 09:00 - 23:50 (JST)
- February 25th, 2024 (SUN) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “TOKYO DOME (東京ドーム)” in JAPAN
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
281[Announcement] DIGITAL STAMP - YOONA FAN MEETING TOUR : YOONITE in BANGKOK (Feb 24, 2024)2024/02/23
Hello.
This is SMTOWN.『YOONA FAN MEETING TOUR : YOONITE in BANGKOK』 will be held at the “BITEC EVENT HALL 98” in BANGKOK on February 24th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『YOONA FAN MEETING TOUR : YOONITE in BANGKOK』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 24th, 2024 (SAT) 09:00 - 23:50 (ICT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘BITEC EVENT HALL 98’ in BANGKOK
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
280[Announcement] DIGITAL STAMP - 2024 TVXQ! CONCERT [20&2] IN TAIPEI (Feb 24, 2024)2024/02/23
Hello.
This is SMTOWN.『2024 TVXQ! CONCERT [20&2] IN TAIPEI』 will be held at the “NTSU ARENA (LINKOU ARENA)” in TAIPEI on February 24th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 TVXQ! CONCERT [20&2] IN TAIPEI』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 24th, 2024 (SAT) 09:00 - 23:50 (CST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘NTSU ARENA (LINKOU ARENA)’ in TAIPEI
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP