NOTICE
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No.SubjectDate
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NoticeSMTOWN 개인정보 처리방침 개정 공지 (2025.05.26)2025/04/25
SMTOWN 서비스를 이용하시는 회원 여러분께 '개인정보 처리방침' 개정에 대해 안내 드립니다.
아래 '개인정보 처리방침' 변경 사항을 확인하시고, 서비스 이용에 참고 부탁드립니다.
감사합니다.
1. 변경사유
비윤리행위 신고 접수 및 처리결과 회신 기능의 효율성 제고
2. 변경사항
- 개인정보의 처리 및 보유 기간
현재) 비윤리행위 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 6개월간 보관합니다.
변경) 비윤리행위 신고 시 제공한 개인정보는 신고 처리 결과 회신 후 회신일로부터 최대 1년간 보관합니다.
3. 변경 일자
- 공고일: 2025년 4월 25일
- 개정 시행일: 2025년 5월 26일
4. 이의제기 및 문의
변경된 ‘개인정보처리방침’의 내용에 동의하지 않으실 경우 서비스 이용을 거부하실 수 있으며,
문의사항이 있으실 경우 고객센터(privacy@smtown.com)로 접수해 주시면 안내해 드리겠습니다.
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299[NOTICE] DIGITAL STAMP - 2024 EXO FAN MEETING : ONE (April 14th, 2024)2024/04/12
Hello.
This is SMTOWN.
『2024 EXO FAN MEETING : ONE』 will be held at the “INSPIRE ARENA” in KOREA on April 14th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 EXO FAN MEETING : ONE』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- April 14th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the INSPIRE ARENA in KOREA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
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298[Announcement] DIGITAL STAMP - SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in BANGKOK (April 6, 2024)2024/04/05
Hello.
This is SMTOWN.
『SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in BANGKOK』 will be held at the “UNION HALL 2, UNION MALL” in BANGKOK on April 6th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in BANGKOK』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- April 6th, 2024 (SAT) 09:00 - 23:50 (ICT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “UNION HALL 2, UNION MALL” in BANGKOK
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
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297[Announcement] DIGITAL STAMP - 2024 TVXQ! CONCERT [20&2] IN MACAU (March 30, 2024)2024/03/29
Hello.
This is SMTOWN.
『2024 TVXQ! CONCERT [20&2] IN MACAU』 will be held at the “THE LONDONER ARENA” in MACAU on March 30th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 TVXQ! CONCERT [20&2] IN MACAU』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 30th, 2024 (SAT) 09:00 - 23:50 (CST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘THE LONDONER ARENA’ in MACAU
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
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296[Announcement] DIGITAL STAMP - 2024 B-day PARTY - IRENE [IRENE IN WONDERLAND] (March 29, 2024)2024/03/28
Hello.
This is SMTOWN.
『2024 B-day PARTY - IRENE [IRENE IN WONDERLAND]』 will be held at the “MYUNGHWA LIVE HALL” in SEOUL on March 29th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 B-day PARTY - IRENE [IRENE IN WONDERLAND]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 29th, 2024 (FRI) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘MYUNGHWA LIVE HALL’ in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
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295[Announcement] DIGITAL STAMP - SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH (March 23, 2024)2024/03/22
Hello.
This is SMTOWN.
『SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH』 will be held at the “MILITARY ZONE 7 INDOOR SPORTS COMPLEX” in HO CHI MINH on March 23th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 23th, 2024 (SAT) 09:00 - 23:50 (ICT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “MILITARY ZONE 7 INDOOR SPORTS COMPLEX” in HO CHI MINH
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
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294[Announcement] DIGITAL STAMP - 2024 B-day PARTY - YERI [YERI’S BIRTHDAY PARTY] (March 16, 2024)2024/03/15
Hello.
This is SMTOWN.
『2024 B-day PARTY - YERI [YERI’S BIRTHDAY PARTY]』 will be held at the “MYUNGHWA LIVE HALL” in SEOUL on March 16th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『2024 B-day PARTY - YERI [YERI’S BIRTHDAY PARTY]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 16th, 2024 (SAT) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘MYUNGHWA LIVE HALL’ in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
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293[Announcement] DIGITAL STAMP - SHINee WORLD VI [PERFECT ILLUMINATION] IN HONG KONG (March 16, 2024)2024/03/15
Hello.
This is SMTOWN.
『SHINee WORLD VI [PERFECT ILLUMINATION] IN HONG KONG』 will be held at the “AsiaWorld Arena” in Hong Kong on March 16th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『SHINee WORLD VI [PERFECT ILLUMINATION] IN HONG KONG』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 16th, 2024 (SAT) 09:00 - 23:50 (HKT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “AsiaWorld Arena” in Hong Kong
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
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292[Announcement] DIGITAL STAMP - RYEOWOOK’S AGIT CONCERT : IN THE GREEN (March 15~17, 2024)2024/03/14
Hello.
This is SMTOWN.
『RYEOWOOK’S AGIT CONCERT : IN THE GREEN』 will be held at the “DONGDUK WOMEN’S UNIVERSITY CENTENNIAL MEMORIAL HALL” in SEOUL on March 15th to 17th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.
Please refer to the following details if you are attending the 『RYEOWOOK’S AGIT CONCERT : IN THE GREEN』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 15th, 2024 (FRI) 09:00 - 23:50 (KST)
- March 16th, 2024 (SAT) 09:00 - 23:50 (KST)
- March 17th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!
✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.
📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “DONGDUK WOMEN’S UNIVERSITY CENTENNIAL MEMORIAL HALL” in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)
Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP
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291[Announcement] DIGITAL STAMP - NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ IN TOKYO (March 9~10, 2024)2024/03/08
Hello.
This is SMTOWN.『NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ IN TOKYO』 will be held at the “TOKYO DOME (東京ドーム)” in JAPAN on March 9th to 10th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ IN TOKYO』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 9th, 2024 (SAT) 09:00 - 23:50 (JST)
- March 10th, 2024 (SUN) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “TOKYO DOME (東京ドーム)” in JAPAN
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
290[Announcement] DIGITAL STAMP - 2024 TEN FIRST FAN-CON [1001] IN HONG KONG (March 9, 2024)2024/03/08
Hello.
This is SMTOWN.『2024 TEN FIRST FAN-CON [1001] IN HONG KONG』 will be held at the “ASIAWORLD-EXPO, HALL10” in HONG KONG on March 9th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 TEN FIRST FAN-CON [1001] IN HONG KONG』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- March 9th, 2024 (SAT) 09:00 - 23:50 (HKT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “ASIAWORLD-EXPO, HALL10” in HONG KONG
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP