NOTICE
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No.SubjectDate
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Notice[Notice] Official Launch of the 2026 SEASON’S GREETINGS ‘Character Interactive Service'2026/03/23
Hello, this is SMTOWN.
The <3D Character Interactive Service>, originally part of the 2026 SEASON’S GREETINGS - Special Edition released last December, is finally launching!We appreciate your patience. Please refer to the detailed instructions below to begin your special experience with your artist's character.
📅 Service Launch Schedule
aespa: Monday, March 23, 2026, at 12:00 (KST)
RIIZE: Monday, March 30, 2026, at 12:00 (KST)Eligible Products: 2026 SEASON’S GREETINGS - Special Edition (aespa / RIIZE)
🎮 How to Use
1. Check the code on the back of the ‘3D INTERACTIVE CHARACTER CARD’ included in your package.
2. Access the service URL for each artist provided below.
3. Click the [Start] button and enter the code on your card. (Please note that there may be a waiting queue if traffic is high.)
4. Select the character you want to talk to and enjoy the interactive service!⚠️ Important Notes
• Code Management: One code is provided per package. Codes cannot be reissued if lost, so please keep them safe.
• Service Access: Each code is valid for up to 3 hours of access.
• Service Period: This service will be available until December 31, 2026, 23:59 (KST).
• Supported Languages: Korean and English
• Response Accuracy: Character responses are system-generated and do not represent the actual views or facts of the artists.
• Chat Etiquette: Access may be restricted if you use slanderous or inappropriate language
toward the artist or others.
• Privacy: Conversation data may be used for research to improve the service. Please
refrain from entering sensitive personal information.🔗 Service URL
• aespa: https://2026seasonsgreetings.com/aespa/
• RIIZE: https://2026seasonsgreetings.com/riize/📧 Service Inquiries
If you encounter any errors or have questions, please contact us through the channel below.
Contact Us:- Technical & System Inquiries: support@perso.co.kr
- Product Inquiries: Please contact your place of purchase -
Notice[Notice] SMTOWN Login Service Maintenance Schedule2025/11/11
Hello,
This is SMTOWN.To provide a more stable service, a system maintenance is scheduled as follows.
During the maintenance period, all login services on the SMTOWN website and app will be temporarily unavailable.- Maintenance Schedule: November 19, 2025 (Wed) 20:00 – 22:00 (KST)
- Details: All SMTOWN web and app login services
※ The end time may change depending on the maintenance progress.
We apologize for any inconvenience this may cause and appreciate your understanding.
SMTOWN will continue to strive to provide a smoother and better user experience.Thank you.
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Notice[Notice] DIGITAL STAMP Issuance Issue Resolved2025/10/17
Hello, this is SMTOWN.
We have completed the fix for the issue with the digital stamp issuance button.Please force close and restart the app to use the service normally.
We sincerely apologize once again for the inconvenience caused while using our service.SMTOWN will continue to make efforts to provide smooth service and a better service experience.
Thank you.
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Notice[Notice] DIGITAL STAMP Issuance Completed – SUPER JUNIOR 20th Anniversary TOUR
in MEXICO CITY2025/10/15 Hello, this is SMTOWN.
We have completed issuing the stamp for members who were unable to receive the ‘SUPER JUNIOR 20th Anniversary TOUR <SUPER SHOW 10> in MEXICO CITY (2025.10.12. CST)’ stamp because it was not available properly.
Please force close and restart the app to check the issued stamp.
We sincerely apologize once again for the inconvenience caused while using our service.
SMTOWN will continue to make efforts to provide smooth service and a better service experience.
Thank you.
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266[Announcement] DIGITAL STAMP - YOONA FAN MEETING TOUR : YOONITE in MACAU (Feb 3, 2024)2024/02/02
Hello.
This is SMTOWN.『YOONA FAN MEETING TOUR : YOONITE in MACAU』 will be held at the “MACAU CONVENTION CENTRE” in MACAU on February 3rd, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『YOONA FAN MEETING TOUR : YOONITE in MACAU』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 3rd, 2024 (SAT) 09:00 - 23:50 (CST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘MACAU CONVENTION CENTRE’ in MACAU
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
265[Announcement] DIGITAL STAMP - 2024 TVXQ! CONCERT [20&2] in Bangkok (Feb 3, 2024)2024/02/02
Hello.
This is SMTOWN.『2024 TVXQ! CONCERT [20&2] in Bangkok』 will be held at the “UNION HALL” in BANGKOK on February 3rd, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 TVXQ! CONCERT [20&2] in Bangkok』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- February 3rd, 2024 (SAT) 09:00 - 23:50 (ICT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘UNION HALL’ in BANGKOK
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
264[Announcement] DIGITAL STAMP - 2024 KEYLAND [ON: AND ON] (Jan 27~28, 2024)2024/01/26
Hello.
This is SMTOWN.『2024 KEYLAND [ON: AND ON]』 will be held at the “OLYMPIC PARK HANDBALL GYMNASIUM” in KOREA on January 27th to 28th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 KEYLAND [ON: AND ON]』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 27th, 2024 (SAT) 09:00 - 23:50 (KST)
- January 28th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the OLYMPIC PARK HANDBALL GYMNASIUM in KOREA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
263[Announcement] DIGITAL STAMP - NCT 127 3RD TOUR ‘NEO CITY : BANGKOK - THE UNITY’ (Jan 27~28, 2024)2024/01/26
Hello.
This is SMTOWN.『NCT 127 3RD TOUR ‘NEO CITY : BANGKOK - THE UNITY’』 will be held at the “THAMMASAT STADIUM” in BANGKOK on January 27th~28th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『NCT 127 3RD TOUR ‘NEO CITY : BANGKOK - THE UNITY’』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 27th, 2024 (SAT) 09:00 - 23:50 (ICT)
- January 28th, 2024 (SUN) 09:00 - 23:50 (ICT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!❗️Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “THAMMASAT STADIUM” in BANGKOK
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
262[Announcement] DIGITAL STAMP - NCT 127 3RD TOUR ‘NEO CITY : BULACAN - THE UNITY’ (Jan 21, 2024)2024/01/19
Hello.
This is SMTOWN.『NCT 127 3RD TOUR ‘NEO CITY : BULACAN - THE UNITY’』 will be held at the “PHILIPPINE SPORTS STADIUM” in PHILIPPINE on January 21st, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『NCT 127 3RD TOUR ‘NEO CITY : BULACAN - THE UNITY’』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 21st, 2024 (SUN) 09:00 - 23:50 (PHT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!❗️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘PHILIPPINE SPORTS STADIUM’ in PHILIPPINE
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
261[Announcement] DIGITAL STAMP - SUPER JUNIOR JAPAN Special Event 2024 ~Blue World~ (Jan 20~21, 2024)2024/01/19
Hello.
This is SMTOWN.『SUPER JUNIOR JAPAN SPECIAL EVENT 2024 ~BLUE WORLD~』 will be held at the “SAITAMA SUPER ARENA” in JAPAN on January 20th~21st, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『SUPER JUNIOR JAPAN SPECIAL EVENT 2024 ~BLUE WORLD~』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 20th, 2024 (SAT) 09:00 - 23:50 (JST)
- January 21st, 2024 (SUN) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!❗️Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “SAITAMA SUPER ARENA” in JAPAN
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
260[Announcement] DIGITAL STAMP - NCT 127 3RD TOUR ‘NEO CITY : JAKARTA - THE UNITY’ (Jan 13~14, 2024)2024/01/12
Hello.
This is SMTOWN.『NCT 127 3RD TOUR ‘NEO CITY : JAKARTA - THE UNITY’』 will be held at the “INDONESIA ARENA SENYAN” in JAKARTA on January 13th~14th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『NCT 1213 3RD TOUR ‘NEO CITY : JAKARTA - THE UNITY’』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 13th, 2024 (SAT) 09:00 - 23:50 (WIB)
- January 14th, 2024 (SUN) 09:00 - 23:50 (WIB)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!❗️Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “INDONESIA ARENA SENYAN” in JAKARTA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
259[Announcement] DIGITAL STAMP - 2024 TVXQ! CONCERT [20&2] in Hong Kong (Jan 13, 2024)2024/01/12
Hello.
This is SMTOWN.『2024 TVXQ! CONCERT [20&2] in Hong Kong』 will be held at the “ASIAWORLD-EXPO HALL 10” in HONG KONG on January 13th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『2024 TVXQ! CONCERT [20&2] in Hong Kong』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 13th, 2024 (SAT) 09:00 - 23:50 (HKT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘ASIAWORLD-EXPO HALL 10’ in HONG KONG
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
258[Announcement] DIGITAL STAMP - YOONA FAN MEETING TOUR : YOONITE in Hong Kong (Jan 13, 2024)2024/01/12
Hello.
This is SMTOWN.『YOONA FAN MEETING TOUR : YOONITE in Hong Kong』 will be held at the “STAR HALL” in HONG KONG on January 13th, 2024.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『YOONA FAN MEETING TOUR : YOONITE in Hong Kong』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 13th, 2024 (SAT) 09:00 - 23:50 (HKT)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!✔️ Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the ‘STAR HALL’ in HONG KONG
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP -
257[Announcement] DIGITAL STAMP - YESUNG SOLO CONCERT - Unfading Sense in MACAU (Jan 13th, 2024)2024/01/12
Hello.
This is SMTOWN.『YESUNG SOLO CONCERT - Unfading Sense in MACAU』 will be held at the “BROADWAY THEATRE” in MACAU on January 13th, 2023.
The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.Please refer to the following details if you are attending the 『YESUNG SOLO CONCERT - Unfading Sense in MACAU』.
Thank you.
🕰️ Time & Date information to get the DIGITAL STAMP
- January 13th, 2024 (SAT) 09:00 - 23:50 (CST)
※ Schedules above are subject to change due to various circumstances.
🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!❗️Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “BROADWAY THEATRE” in MACAU
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP