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SMTOWN

NOTICE

No.SubjectDate

Notice[Notice] Official Launch of the 2026 SEASON’S GREETINGS ‘Character Interactive Service'2026/03/23

Hello, this is SMTOWN.
The <3D Character Interactive Service>, originally part of the 2026 SEASON’S GREETINGS - Special Edition released last December, is finally launching!

We appreciate your patience. Please refer to the detailed instructions below to begin your special experience with your artist's character.

📅 Service Launch Schedule

aespa: Monday, March 23, 2026, at 12:00 (KST)
RIIZE: Monday, March 30, 2026, at 12:00 (KST)

Eligible Products: 2026 SEASON’S GREETINGS - Special Edition (aespa / RIIZE)

🎮 How to Use

1. Check the code on the back of the ‘3D INTERACTIVE CHARACTER CARD’ included in your package.
2. Access the service URL for each artist provided below.
3. Click the [Start] button and enter the code on your card. (Please note that there may be a waiting queue if traffic is high.)
4. Select the character you want to talk to and enjoy the interactive service!

⚠️ Important Notes

• Code Management: One code is provided per package. Codes cannot be reissued if lost, so please keep them safe.
• Service Access: Each code is valid for up to 3 hours of access.
• Service Period: This service will be available until December 31, 2026, 23:59 (KST).
• Supported Languages: Korean and English
• Response Accuracy: Character responses are system-generated and do not represent the actual views or facts of the artists.
• Chat Etiquette: Access may be restricted if you use slanderous or inappropriate language
toward the artist or others.
• Privacy: Conversation data may be used for research to improve the service. Please
refrain from entering sensitive personal information.

🔗 Service URL

• aespa: https://2026seasonsgreetings.com/aespa/
• RIIZE: https://2026seasonsgreetings.com/riize/

📧 Service Inquiries

If you encounter any errors or have questions, please contact us through the channel below.
Contact Us:

- Technical & System Inquiries: support@perso.co.kr
- Product Inquiries: Please contact your place of purchase

Notice[Notice] SMTOWN Login Service Maintenance Schedule2025/11/11

Hello,
This is SMTOWN.

To provide a more stable service, a system maintenance is scheduled as follows.

During the maintenance period, all login services on the SMTOWN website and app will be temporarily unavailable.

Maintenance Schedule: November 19, 2025 (Wed) 20:00 – 22:00 (KST)
Details: All SMTOWN web and app login services

※ The end time may change depending on the maintenance progress.

We apologize for any inconvenience this may cause and appreciate your understanding.

SMTOWN will continue to strive to provide a smoother and better user experience.

Thank you.

Notice[Notice] DIGITAL STAMP Issuance Issue Resolved2025/10/17

Hello, this is SMTOWN.

We have completed the fix for the issue with the digital stamp issuance button.

Please force close and restart the app to use the service normally.

We sincerely apologize once again for the inconvenience caused while using our service.

SMTOWN will continue to make efforts to provide smooth service and a better service experience.

Thank you.

Notice[Notice] DIGITAL STAMP Issuance Completed – SUPER JUNIOR 20th Anniversary TOUR in MEXICO CITY2025/10/15

Hello, this is SMTOWN.

We have completed issuing the stamp for members who were unable to receive the ‘SUPER JUNIOR 20th Anniversary TOUR <SUPER SHOW 10> in MEXICO CITY (2025.10.12. CST)’ stamp because it was not available properly.

Please force close and restart the app to check the issued stamp.

We sincerely apologize once again for the inconvenience caused while using our service.

SMTOWN will continue to make efforts to provide smooth service and a better service experience.

Thank you.

236DIGITAL STAMP ANNOUNCEMENT - YESUNG SOLO CONCERT - Unfading Sense in TAIPEI (Nov 25, 2023)2023/11/24

Hello.
This is SMTOWN.

『YESUNG SOLO CONCERT - Unfading Sense in TAIPEI』 will be held at the “TAIPEI MUSIC CENTER ” in TAIPEI on November 25th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『YESUNG SOLO CONCERT - Unfading Sense in TAIPEI』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 25th, 2023 (SAT) 09:00 - 23:50 (CST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “TAIPEI MUSIC CENTER” in TAIPEI
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

235DIGITAL STAMP ANNOUNCEMENT - 2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in SANTIAGO (Nov 23, 2023)2023/11/22

Hello.
This is SMTOWN.

『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in SANTIAGO』 will be held at the “TEATRO CAUPOLICAN” in SANTIAGO on November 23th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in SANTIAGO』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 23th, 2023 (THU) 09:00 - 23:50 (CLDT)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance
If you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device.
If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “TEATRO CAUPOLICAN” in SANTIAGO
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

234DIGITAL STAMP ANNOUNCEMENT - SHINee WORLD VI [PERFECT ILLUMINATION] in AICHI(Nov 22nd~23rd, 2023)2023/11/21

Hello.
This is SMTOWN.

『SHINee WORLD VI [PERFECT ILLUMINATION] in AICHI』 will be held at the “日本ガイシホール(Nippon Gaishi Hall)” in NAGOYA on November 22nd~23rd, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『SHINee WORLD VI [PERFECT ILLUMINATION] in AICHI』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 22nd, 2023 (WED) 09:00 - 23:50 (JST)
- November 23rd, 2023 (THU) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “日本ガイシホール(Nippon Gaishi Hall)” in NAGOYA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

233DIGITAL STAMP ANNOUNCEMENT - 2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in COSTA RICA(Nov 21, 2023)2023/11/20

Hello.
This is SMTOWN.

『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in COSTA RICA』 will be held at the “PALACIO DE LOS DEPORTES” in COSTA RICA on November 21th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in COSTA RICA』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 21th, 2023 (TUE) 09:00 - 23:50 (CST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. Main > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “PALACIO DE LOS DEPORTES” in COSTA RICA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

232DIGITAL STAMP ANNOUNCEMENT - 2023 KANGTA’s B DAY［KANGTA CINEMA］(Nov 19, 2023)2023/11/17

Hello.

This is SMTOWN.

『2023 KANGTA’s B DAY［KANGTA CINEMA］』 will be held at the “ILCHI ARTHALL” in SEOUL on November 19th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 KANGTA’s B DAY［KANGTA CINEMA］』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- November 19th, 2023 (SUN) 09:00 - 23:50 (KST)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “ILCHI ARTHALL” in SEOUL

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

231DIGITAL STAMP ANNOUNCEMENT - 2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in MEXICO CITY(Nov 18~19, 2023)2023/11/17

Hello.

This is SMTOWN.

『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in MEXICO CITY』 will be held at the “FRONTON MEXICO” in MEXICO CITY on November 18th~19th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in MEXICO CITY』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- November 18th, 2023 (SAT) 09:00 - 23:50 (CST)

- November 19th, 2023 (SUN) 09:00 - 23:50 (CST)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance

If you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “FRONTON MEXICO” in MEXICO CITY

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

230DIGITAL STAMP ANNOUNCEMENT - NCT 127 3RD TOUR ‘NEO CITY : SEOUL - THE UNITY’ (Nov 17~26, 2023)2023/11/16

Hello.
This is SMTOWN.

『NCT 127 3RD TOUR ‘NEO CITY : SEOUL - THE UNITY’』 will be held at the “KSPO DOME” in SEOUL on November 17th~26th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『NCT 127 3RD TOUR ‘NEO CITY : SEOUL - THE UNITY’』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 17th, 2023 (FRI) 09:00 - 23:50 (KST)
- November 18th, 2023 (SAT) 09:00 - 23:50 (KST)
- November 19th, 2023 (SUN) 09:00 - 23:50 (KST)
- November 24th, 2023 (FRI) 09:00 - 23:50 (KST)
- November 25th, 2023 (SAT) 09:00 - 23:50 (KST)
- November 26th, 2023 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “KSPO DOME” in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

229DIGITAL STAMP ANNOUNCEMENT - 2023 aespa FAM MEETING (Nov 17, 2023)2023/11/16

Hello.
This is SMTOWN.

『2023 aespa FAM MEETING <MY DRAMA>』 will be held at the “Grand Peace Palace in Kyunghee University” in SEOUL on November 17th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 aespa FAM MEETING <MY DRAMA>』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 17th, 2023 (FRI) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Grand Peace Palace in Kyunghee University” in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

228DIGITAL STAMP ANNOUNCEMENT - 2023 WayV Showcase Tour [On My Youth] in Wuhan (Nov 17, 2023)2023/11/16

Hello.
This is SMTOWN.

『2023 WayV Showcase Tour [On My Youth] in Wuhan』 will be held at the “Wugang Sports Center Gymnasium” in WUHAN on November 17th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 WayV Showcase Tour [On My Youth] in Wuhan』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 17th, 2023 (FRI) 09:00 - 23:50 (CST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Wugang Sports Center Gymnasium” in WUHAN
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

227DIGITAL STAMP ANNOUNCEMENT - 2023 WayV Showcase Tour [On My Youth] in Suzhou (Nov 15th, 2023)2023/11/14

Hello.
This is SMTOWN.

『2023 WayV Showcase Tour [On My Youth] in Suzhou』 will be held at the “Dushu Lake Sports Center Gymnasium” in SUZHOU on November 15th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 WayV Showcase Tour [On My Youth] in Suzhou』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- November 15th, 2023 (WED) 09:00 - 23:50 (CST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP
STEP 2. HOME > Hit ‘PASSPORT’ button
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Dushu Lake Sports Center Gymnasium” in SUZHOU
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP