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NOTICE

No.SubjectDate
Notice[Notice] Official Launch of the 2026 SEASON’S GREETINGS ‘Character Interactive Service'2026/03/23

Hello, this is SMTOWN.
The <3D Character Interactive Service>, originally part of the 2026 SEASON’S GREETINGS - Special Edition released last December, is finally launching!

We appreciate your patience. Please refer to the detailed instructions below to begin your special experience with your artist's character.

 

📅 Service Launch Schedule

aespa: Monday, March 23, 2026, at 12:00 (KST)
RIIZE: Monday, March 30, 2026, at 12:00 (KST)

Eligible Products: 2026 SEASON’S GREETINGS - Special Edition (aespa / RIIZE)

 

🎮 How to Use

1. Check the code on the back of the ‘3D INTERACTIVE CHARACTER CARD’ included in your package.
2. Access the service URL for each artist provided below.
3. Click the [Start] button and enter the code on your card. (Please note that there may be a waiting queue if traffic is high.)
4. Select the character you want to talk to and enjoy the interactive service!

 

⚠️ Important Notes

• Code Management: One code is provided per package. Codes cannot be reissued if lost, so please keep them safe.
• Service Access: Each code is valid for up to 3 hours of access.
• Service Period: This service will be available until December 31, 2026, 23:59 (KST).
• Supported Languages: Korean and English
• Response Accuracy: Character responses are system-generated and do not represent the    actual views or facts of the artists.
• Chat Etiquette: Access may be restricted if you use slanderous or inappropriate language 
  toward the artist or others.
• Privacy: Conversation data may be used for research to improve the service. Please 
   refrain from entering sensitive personal information.

 

🔗 Service URL

• aespa: https://2026seasonsgreetings.com/aespa/  
• RIIZE: https://2026seasonsgreetings.com/riize/

 

📧 Service Inquiries

If you encounter any errors or have questions, please contact us through the channel below.
Contact Us:

- Technical & System Inquiries: support@perso.co.kr 
- Product Inquiries: Please contact your place of purchase

Notice[Notice] SMTOWN Login Service Maintenance Schedule2025/11/11

Hello,
This is SMTOWN.

 

To provide a more stable service, a system maintenance is scheduled as follows.


During the maintenance period, all login services on the SMTOWN website and app will be temporarily unavailable.

 

  • Maintenance Schedule: November 19, 2025 (Wed) 20:00 – 22:00 (KST)
  • Details: All SMTOWN web and app login services

 

※ The end time may change depending on the maintenance progress.

 

We apologize for any inconvenience this may cause and appreciate your understanding.


SMTOWN will continue to strive to provide a smoother and better user experience.

 

Thank you.

Notice[Notice] DIGITAL STAMP Issuance Issue Resolved2025/10/17

Hello, this is SMTOWN.

We have completed the fix for the issue with the digital stamp issuance button.

 

Please force close and restart the app to use the service normally.

We sincerely apologize once again for the inconvenience caused while using our service. 

SMTOWN will continue to make efforts to provide smooth service and a better service experience.

 

Thank you.

Notice[Notice] DIGITAL STAMP Issuance Completed – SUPER JUNIOR 20th Anniversary TOUR in MEXICO CITY2025/10/15

Hello, this is SMTOWN.

 

We have completed issuing the stamp for members who were unable to receive the ‘SUPER JUNIOR 20th Anniversary TOUR <SUPER SHOW 10> in MEXICO CITY (2025.10.12. CST)’ stamp because it was not available properly.
 

Please force close and restart the app to check the issued stamp.

 

We sincerely apologize once again for the inconvenience caused while using our service. 

SMTOWN will continue to make efforts to provide smooth service and a better service experience.

 

Thank you.

216DIGITAL STAMP ANNOUNCEMENT - 2023 WayV Showcase Tour [On My Youth] in Shanghai (Nov 1st, 2023)2023/10/31

Hello.

This is SMTOWN.

『2023 WayV Showcase Tour [On My Youth] in Shanghai』 will be held at the "Jing’an Sports Center" in SHANGHAI on November 1st, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 WayV Showcase Tour [On My Youth] in Shanghai』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- November 1st, 2023 (WED) 09:00 - 23:50 (CST)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the "Jing’an Sports Center" in SHANGHAI

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

215DIGITAL STAMP ANNOUNCEMENT - DJ HYO TOUR 2023 in North America [MADISON] (Oct 28, 2023)2023/10/27

Hello.

This is SMTOWN.

『DJ HYO TOUR 2023 in North America [MADISON]』 will be held at the “Liquid Madison” in MADISON on October 28th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『DJ HYO TOUR 2023 in North America [MADISON]』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 28th, 2023 (SAT) 09:00 - 23:50 (CDT)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Liquid Madison” in MADISON

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

214DIGITAL STAMP ANNOUNCEMENT - DJ HYO TOUR 2023 in North America [NEW YORK] (Oct 27, 2023)2023/10/26

Hello.

This is SMTOWN.

『DJ HYO TOUR 2023 in North America [NEW YORK]』 will be held at the “Webster Hall” in NEW YORK on October 27th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『DJ HYO TOUR 2023 in North America [NEW YORK]』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 27th, 2023 (FRI) 09:00 - 23:50 (EDT)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Webster Hall” in NEW YORK

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

213DIGITAL STAMP ANNOUNCEMENT - YESUNG SOLO CONCERT - Unfading Sense (Oct 21~22, 2023)2023/10/20

Hello.

This is SMTOWN.

『YESUNG SOLO CONCERT - Unfading Sense』 will be held at the “YES24 LIVE HALL” in SEOUL on October 21st to October 22nd, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『YESUNG SOLO CONCERT - Unfading Sense』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 21st, 2023 (SAT) 09:00 - 23:50 (KST)

- October 22nd, 2023 (SUN) 09:00 - 23:50 (KST)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the YES24 LIVE HALL in SEOUL

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

212DIGITAL STAMP ANNOUNCEMENT - 2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in SYDNEY (Oct 22, 2023)2023/10/20

Hello.

This is SMTOWN.

『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in SYDNEY』 will be held at the “THE HORDERN PAVILION” in SYDNEY on October 22nd, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in SYDNEY』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 22nd, 2023 (SUN) 09:00 - 23:50 (AET)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance

If you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “THE HORDERN PAVILION” in SYDNEY

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

211DIGITAL STAMP ANNOUNCEMENT - 2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in MELBOURNE (Oct 21, 2023)2023/10/20

Hello.

This is SMTOWN.

『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in MELBOURNE』 will be held at the “FESTIVAL HALL” in MELBOURNE on October 21st, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in MELBOURNE』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 21st, 2023 (SAT) 09:00 - 23:50 (AET)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance

If you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “FESTIVAL HALL” in MELBOURNE

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

210DIGITAL STAMP ANNOUNCEMENT - DJ HYO TOUR 2023 in North America [BOSTON] (Oct 21, 2023)2023/10/20

Hello.

This is SMTOWN.

『DJ HYO TOUR 2023 in North America [BOSTON]』 will be held at the “Royale Boston” in BOSTON on October 21st, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『DJ HYO TOUR 2023 in North America [BOSTON]』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 21st, 2023 (SAT) 09:00 - 23:50 (EDT)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Royale Boston” in BOSTON

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

209DIGITAL STAMP ANNOUNCEMENT - DJ HYO TOUR 2023 in North America [SAN FRANCISCO] (Oct 20, 2023)2023/10/19

Hello.

This is SMTOWN.

『DJ HYO TOUR 2023 in North America [SAN FRANCISCO]』 will be held at the “Temple Nightclub SF” in SAN FRANCISCO on October 20th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『DJ HYO TOUR 2023 in North America [SAN FRANCISCO]』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 20th, 2023 (FRI) 09:00 - 23:50 (EDT)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “Temple Nightclub SF” in SAN FRANCISCO

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

208DIGITAL STAMP ANNOUNCEMENT - 2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in AUCKLAND(Oct 19, 2023)2023/10/18

Hello.

This is SMTOWN.

『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in AUCKLAND』 will be held at the “THE TRUSTS ARENA” in AUCKLAND on October 19th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in AUCKLAND』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 19th, 2023 (THU) 09:00 - 23:50 (NZDT)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. Main > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance

If you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your mobile data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “THE TRUSTS ARENA” in AUCKLAND

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP

 

207DIGITAL STAMP ANNOUNCEMENT - DJ HYO TOUR 2023 in North America [TORONTO] (Oct 18, 2023)2023/10/17

Hello.

This is SMTOWN.

『DJ HYO TOUR 2023 in North America [TORONTO]』 will be held at the “The Phoenix Concert Theatre” in TORONTO on October 18th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification.

You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『DJ HYO TOUR 2023 in North America [TORONTO]』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP

- October 18th, 2023 (WED) 09:00 - 23:50 (EDT)

※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP

STEP 1. Update and sign in (Log in) to SMTOWN APP

STEP 2. HOME > Hit ‘PASSPORT’ button

STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.

(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)

STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance

When you receive an error when getting a ‘STAMP’, please check the detail as below.

1. Please check the network status in your mobile device.

If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.

2. Please check your location.

Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP

- Within 500m from the venue at the “The Phoenix Concert Theatre” in TORONTO

(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!

🔗 DOWNLOAD: https://bit.ly/NEWSMTOWNAPP