navBtn

SMTOWN

뒤로가기

NOTICE

No.SubjectDate
Notice[Notice] Official Launch of the 2026 SEASON’S GREETINGS ‘Character Interactive Service'2026/03/23

Hello, this is SMTOWN.
The <3D Character Interactive Service>, originally part of the 2026 SEASON’S GREETINGS - Special Edition released last December, is finally launching!

We appreciate your patience. Please refer to the detailed instructions below to begin your special experience with your artist's character.

 

📅 Service Launch Schedule

aespa: Monday, March 23, 2026, at 12:00 (KST)
RIIZE: Monday, March 30, 2026, at 12:00 (KST)

Eligible Products: 2026 SEASON’S GREETINGS - Special Edition (aespa / RIIZE)

 

🎮 How to Use

1. Check the code on the back of the ‘3D INTERACTIVE CHARACTER CARD’ included in your package.
2. Access the service URL for each artist provided below.
3. Click the [Start] button and enter the code on your card. (Please note that there may be a waiting queue if traffic is high.)
4. Select the character you want to talk to and enjoy the interactive service!

 

⚠️ Important Notes

• Code Management: One code is provided per package. Codes cannot be reissued if lost, so please keep them safe.
• Service Access: Each code is valid for up to 3 hours of access.
• Service Period: This service will be available until December 31, 2026, 23:59 (KST).
• Supported Languages: Korean and English
• Response Accuracy: Character responses are system-generated and do not represent the    actual views or facts of the artists.
• Chat Etiquette: Access may be restricted if you use slanderous or inappropriate language 
  toward the artist or others.
• Privacy: Conversation data may be used for research to improve the service. Please 
   refrain from entering sensitive personal information.

 

🔗 Service URL

• aespa: https://2026seasonsgreetings.com/aespa/  
• RIIZE: https://2026seasonsgreetings.com/riize/

 

📧 Service Inquiries

If you encounter any errors or have questions, please contact us through the channel below.
Contact Us:

- Technical & System Inquiries: support@perso.co.kr 
- Product Inquiries: Please contact your place of purchase

Notice[Notice] SMTOWN Login Service Maintenance Schedule2025/11/11

Hello,
This is SMTOWN.

 

To provide a more stable service, a system maintenance is scheduled as follows.


During the maintenance period, all login services on the SMTOWN website and app will be temporarily unavailable.

 

  • Maintenance Schedule: November 19, 2025 (Wed) 20:00 – 22:00 (KST)
  • Details: All SMTOWN web and app login services

 

※ The end time may change depending on the maintenance progress.

 

We apologize for any inconvenience this may cause and appreciate your understanding.


SMTOWN will continue to strive to provide a smoother and better user experience.

 

Thank you.

Notice[Notice] DIGITAL STAMP Issuance Issue Resolved2025/10/17

Hello, this is SMTOWN.

We have completed the fix for the issue with the digital stamp issuance button.

 

Please force close and restart the app to use the service normally.

We sincerely apologize once again for the inconvenience caused while using our service. 

SMTOWN will continue to make efforts to provide smooth service and a better service experience.

 

Thank you.

Notice[Notice] DIGITAL STAMP Issuance Completed – SUPER JUNIOR 20th Anniversary TOUR in MEXICO CITY2025/10/15

Hello, this is SMTOWN.

 

We have completed issuing the stamp for members who were unable to receive the ‘SUPER JUNIOR 20th Anniversary TOUR <SUPER SHOW 10> in MEXICO CITY (2025.10.12. CST)’ stamp because it was not available properly.
 

Please force close and restart the app to check the issued stamp.

 

We sincerely apologize once again for the inconvenience caused while using our service. 

SMTOWN will continue to make efforts to provide smooth service and a better service experience.

 

Thank you.

256[Announcement] DIGITAL STAMP - NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ in NAGOYA (Jan 7~8, 2024)2024/01/05

Hello.
This is SMTOWN.

『NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ IN NAGOYA』 will be held at the “VANTELIN DOME NAGOYA” in JAPAN on January 7th~8th, 2024.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『NCT 127 3RD TOUR ‘NEO CITY : JAPAN - THE UNITY’ IN NAGOYA』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- January 7th, 2024 (SUN) 09:00 - 23:50 (JST)
- January 8th, 2024 (MON) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. HOME > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “VANTELIN DOME NAGOYA” in JAPAN
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

255[Announcement] DIGITAL STAMP - YOONA FAN MEETING TOUR : YOONITE in Seoul (Jan 6~7, 2024)2024/01/05

Hello.
This is SMTOWN.

『YOONA FAN MEETING TOUR : YOONITE in Seoul』 will be held at the “BLUESQURE MASTERCARD HALL” in KOREA on January 6th to 7th, 2024.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『YOONA FAN MEETING TOUR : YOONITE in Seoul』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- January 6th, 2024 (SAT) 09:00 - 23:50 (KST)
- January 7th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. Main > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the BLUESQURE MASTERCARD HALL in KOREA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

254[Announcement] DIGITAL STAMP - 2024 BEST CHOI’S MINHO FAN-CON (Jan 6~7, 2024)2024/01/05

Hello.
This is SMTOWN.

『2024 BEST CHOI’S MINHO FAN-CON <MULTI-CHASE>』 will be held at the “JANGCHUNG ARENA” in KOREA on January 6th to 7th, 2024.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2024 BEST CHOI’S MINHO FAN-CON <MULTI-CHASE>』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- January 6th, 2024 (SAT) 09:00 - 23:50 (KST)
- January 7th, 2024 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. Main > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the JANGCHUNG ARENA in KOREA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

253[Announcement] DIGITAL STAMP - YESUNG SOLO CONCERT - Unfading Sense in MANILA (Jan 6th, 2024)2024/01/05

Hello.
This is SMTOWN.

『YESUNG SOLO CONCERT - Unfading Sense in MANILA』 will be held at the “NEW FRONTIER THEATER” in MANILA on January 6th, 2024.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『YESUNG SOLO CONCERT - Unfading Sense in MANILA』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- January 6th, 2024 (SAT) 09:00 - 23:50 (PHT)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. HOME > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “NEW FRONTIER THEATER” in MANILA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

252[Announcement] KWANGYA CLUB - SM ARTIST fan club content ARCHIVE open notice2023/12/29

Hello. 
This is from the SM ARTIST OFFICIAL FAN CLUB.

This is an announcement concerning the ARTIST content ARCHIVE inside the KWANGYA CLUB – SM ARTIST official fan club community.

All posts (posts, comments) written by the ARTIST and the ARTIST content (pictures, voices, videos) other than the announcements posted by the STAFF on the SM ARTIST official fan club community will be available via the SMTOWN APP from 12 PM of Friday, December 29, 2023 to everyone for free.

You can check out the ARCHIVE service by clicking on the expand button (≡) on the top-right side of the SMTOWN APP and accessing the KWANGYA CLUB ARCHIVE.

The ARCHIVE service is only available on the lasted version of the SMTOWN APP, so please update your app to the latest version on the app market (Google/Apple) before accessing the service. 
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

Thank you.

<Screenshot after clicking the expand button on the SMTOWN APP>

251[NOTICE] DIGITAL STAMP - 2023 TVXQ! CONCERT [20&2] (Dec 30~31, 2024)2023/12/29

Hello.
This is SMTOWN.

『2023 TVXQ! CONCERT [20&2]』 will be held at the “INSPIRE ARENA” in KOREA on December 30th to 31st, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 TVXQ! CONCERT [20&2]』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- December 30th, 2023 (SAT) 09:00 - 23:50 (KST)
- December 31st, 2023 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. Main > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the INSPIRE ARENA in KOREA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

250[NOTICE] DIGITAL STAMP - YESUNG SOLO CONCERT - Unfading Sense in TOKYO (Dec 19th, 2023)2023/12/18

Hello.
This is SMTOWN.

『YESUNG SOLO CONCERT - Unfading Sense in TOKYO』 will be held at the “Tokyo International Forum Hall A” in TOKYO on December 19th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『YESUNG SOLO CONCERT - Unfading Sense in TOKYO』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- December 19th, 2023 (TUE) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. HOME > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “Tokyo International Forum Hall A” in TOKYO
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

249[NOTICE] DIGITAL STAMP - 2023 RIIZE 100 DAYS PARTY ‘Hello, BRIIZE’ (Dec 17, 2023)2023/12/15

Hello.
This is SMTOWN.

『2023 RIIZE 100 DAYS PARTY ‘Hello, BRIIZE’』 will be held at the “DONGHAE ARTS CENTER GRAND THEATER OF KWANGWOON UNIVERSITY” in SEOUL on December 17th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 RIIZE 100 DAYS PARTY ‘Hello, BRIIZE’ 』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- December 17th, 2023 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. HOME > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “DONGHAE ARTS CENTER OF KWANGWOON UNIVERSITY” in SEOUL
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

248[NOTICE] DIGITAL STAMP - TAEMIN SOLO CONCERT : METAMORPH (Dec 16~17, 2023)2023/12/15

Hello.
This is SMTOWN.

『TAEMIN SOLO CONCERT : METAMORPH』 will be held at the “INSPIRE ARENA” in KOREA on December 16th to 17th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『TAEMIN SOLO CONCERT : METAMORPH』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- December 16th, 2023 (SAT) 09:00 - 23:50 (KST)
- December 17th, 2023 (SUN) 09:00 - 23:50 (KST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. Main > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

✔️ Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the INSPIRE ARENA in KOREA
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the MUSIC NATION SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP 

247[NOTICE] DIGITAL STAMP - 2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in TOKYO (Dec 16th, 2023)2023/12/15

Hello.
This is SMTOWN.

『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in TOKYO』 will be held at the “MAKUHARI MESSE EVENT HALL” in TOKYO on December 16th, 2023.

The Stamp issuing process has changed from META-PASSPORT APP to SMTOWN APP GPS Verification. 
You can get the DIGITAL STAMP with the location verification system in the NEW SMTOWN APP.

Please refer to the following details if you are attending the 『2023 SUPER JUNIOR-D&E WORLD TOUR FANCON - [Delight Party] in TOKYO』.

Thank you.

🕰️ Time & Date information to get the DIGITAL STAMP
- December 16th, 2023 (SAT) 09:00 - 23:50 (JST)
※ Schedules above are subject to change due to various circumstances.

🖼️ How to get the DIGITAL STAMP in the NEW SMTOWN APP
STEP 1. Update and sign in (Log in) to SMTOWN APP 
STEP 2. HOME > Hit ‘PASSPORT’ button 
STEP 3. Hit ‘STAMP’ icon at the right bottom in the ‘PASSPORT’ screen.
(Allow access at ‘Settings’ > SMTOWN > Location > ‘Always ALLOW LOCATION ACCESS’)
STEP 4. Click the ‘Location verification’ button and get the Stamp!

❗️Guidance 
When you receive an error when getting a ‘STAMP’, please check the detail as below.
1. Please check the network status in your mobile device. 
If your smartphone data or Wi-Fi network is unstable, then the ‘STAMP’ might not be issued.
2. Please check your location.
Check your location information access in your smartphone, and then check your location within 500m from the venue.

📍 Where to get the DIGITAL STAMP
- Within 500m from the venue at the “MAKUHARI MESSE EVENT HALL” in TOKYO
(Please try the Location Verification near the concert hall as possible to avoid any interruptions in collecting STAMP)

Update the SMTOWN App first, and get the STAMP at the site!
🔗 DOWNLOAD: https://bit.ly/SMTOWN_APP